STUDENT GRIEVANCE REDRESSAL COMMITTEE
Welcome to the Grievance Cell of Manipur International University. Our mission is to provide a fair and transparent mechanism for addressing and resolving grievances and complaints from students, faculty and staff. The Grievance Cell is committed to upholding the principles of justice and ensuring that all grievances are handled with integrity and respect.
OBJECTIVES
| Our Objectives |
|---|
| To provide a structured and accessible platform for lodging complaints and grievances. |
| To ensure timely and fair resolution of issues in line with UGC guidelines. |
| To maintain transparency throughout the grievance redressal process. |
| To promote a positive and supportive environment within the university community. |
SCOPE OF GRIEVANCE
| Type of Issues | Description |
|---|---|
| Academic Concerns | Grading disputes, academic misconduct |
| Administrative Matters | Delays in service, procedural issues |
| Disciplinary Issues | Various disciplinary concerns |
| Harassment & Discrimination | Any form of harassment or discrimination |
| Other Concerns | Any other issues impacting university experience |
STUDENT GRIEVANCE REDRESSAL COMMITTEE
| Position | Name | Designation |
|---|---|---|
| Ombudsperson | Retd. Prof. T. Umabati Devi | Retired Associate Professor |
| Chairperson | Prof. S. James | Faculty Member |
| Vice Chairperson | Prof N Ibohal Singh | Faculty Member |
| Coordinator | Prof. W. Sushma Devi | Dean Students Welfare |
| Member | Dr. Kh. Mukta Singh | Faculty Member |
| Member | Dr. Chandibai Potsangbam | Faculty Member |
| PG Student's Representative | Mr L. Viswanath Singh | PG Student |
| PhD Student's Representative | Ms Th. Nirmala Devi | PhD Student |
| Local Govt. Representative | Mr Sinam Rahul Singh | Local Government |
Ombudsperson Contact Details
Mobile: +91 8974056543
Email: Ombudsperson@miu.edu.in
Email: Ombudsperson@miu.edu.in
PROCEDURE FOR FILING A GRIEVANCE
01/ Submission of Grievance
Online Portal: Submit your grievance through our online grievance portalWritten Submission: Submit a written complaint to the Grievance Cell office at MIU Administrative office, Ghari, Airport road, Imphal West, Manipur -795140 or via email at miugrievance@miu.edu.in
02/ Required Information
• Full name and contact details• Details of the grievance
• Any supporting documents or evidence
03/ Acknowledgment
Upon receipt, you will receive an acknowledgment of your grievance within the specified time frame.
04/ Review and Investigation
The Grievance Cell will review your complaint and, if necessary, conduct an investigation. This process will be completed within 15 working days.
05/ Resolution
You will be informed of the resolution or decision made. If you are not satisfied with the resolution, you have the right to appeal the decision.
06/ Appeal Process
If you wish to appeal the decision, submit your appeal to the higher authority within the specified time frame from the date of the resolution.
Contact Information
Office Address: MIU Administrative Office, Ghari, Airport Road, Imphal West, Manipur - 795140
Email: miugrievance@miu.edu.in
Email: miugrievance@miu.edu.in
Manipur International University
MIU HQ, Ghari Awang Leikai, Airport Road, Imphal West
manipur -795140
About MIU
The Manipur International University (MIU) is an Autonomous State Statutory International University. It is established, recognized, and institutionally accredited by the State Government of Manipur. It is recognized and listed by the University Grants Commission (UGC), Ministry of Education, Government of India under section 2(f) of UGC Act, 1956 as a State Private University. It is empowered to award degrees under section 22 of the UGC Act, 1956. It has been declared as an “International Institution of Excellence,” an “Institution of State Importance,” and “State Research Institute” by the State.